One of those days!

We've just had ‘one of those days’. We had a number of dispensary staff off sick and on holiday and so over lunch there were periods of time where there was only one pharmacist and one technician in the dispensary (very short staffed for us).

And of course it became extremely busy with prescriptions. Most of the patients who were waiting were regulars who are used to a prompt service so it didn’t help when they all started cheering every time we handed out a script!