Learning to use skills

We have really started to get to grips with using the skills of our recently qualified checking technician to best effect. We had started trying to use these skills with patients waiting for scripts but found this to be difficult because it can be hectic and inevitably she had already had something to do with the labelling and assembly of the prescription by the time it needed checking.

So we have started to use her skills to greatest effect when we prepare the repeat prescriptions we have collected. For these prescriptions we make sure that a pharmacist assesses them first, other dispensary staff label and assemble them, and then our checking technician can check them all off.

This really is team work to its best effect and once the PCT can persuade the local GPs to start implementing repeat dispensing we will be able to use the skills of the dispensary team even more.