Monday, April 23, 2007

Special information

One of our regular customers came in this morning to ask for some further information on a GTN ointment that had been specially made up by the hospital.

Because it was a ‘special’ she didn’t receive a PIL with it and wanted more information about the product. So I talked to her about it and gave her a PIL from an equivalent preparation which she was very pleased with.

It has never occurred to me before that when we supply these ‘special’ extemp preparations that there isn’t a PIL to go with them. Has anyone got round this problem?

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