Frustrating time

I’ve had a really frustrating time this week trying to get hold of some sheaths for a gentleman who was rapidly running out of them. We phoned our wholesaler to order it as a special line and were promised delivery in 2-3 days.

We checked this delivery date again 2 days later and were assured that they would arrive the next day. The ‘next day’ came and went, and on calling the wholesalers we were suddenly told that it now be a further 5-6 days!!

Now with only 3 days supply of his sheaths left, we rang the manufacturer, placed a direct order and were promised next day delivery (for a price). Again the ‘next day’ came and went and on calling the manufacturer we were told that our order hadn’t been put through as an overnight delivery, but it would be right away.

On ringing them the next day we were told the old old story that the courier ‘couldn’t find us’ and they would rearrange for delivery.

Well, by this time the poor man had run out completely and so we gave him a few more days supply of a sheath we already had in stock until his sheaths finally did arrive. It was so frustrating and time-consuming to have been messed around by both the wholesaler and the manufacturer.