Thursday, October 26, 2006

Sticking to our guns

You know that we recently barred a patient from using the pharmacy (see Taking a Tough Line).

This patient has since tried to use the pharmacy twice. The first time, the patient came into the pharmacy full of surprise that they had been barred, and the second time a friend was sent in with a script while the barred patient waited outside the door!

But we are sticking to our guns and have refused to provide our pharmaceutical services on both occasions.

This is definitely the right thing to do in my opinion, but I live out of town and I know that some of the counter staff who live in the town do feel rather uncomfortable about the whole thing.

So this does become a very difficult balancing act. What do you think? Click on the comments link below - you can choose the "anonymous" option if you wish.

3 Comments:

Anonymous Anonymous said...

Whatever has he done?

4:59 am  
Anonymous Anonymous said...

Stick to your guns. But don't forget to direct them to another pharmacy that would be happy to dispense their medication.

2:39 pm  
Anonymous Anonymous said...

I thought that pharmacies can refuse to dispense prescriptions (with justification).

Will call the NPA tommorrow to gain clarification.

8:00 pm  

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